ComTrans, Inc. is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.
The Wheelchair Driver contributes to the profitable growth of ComTrans by ensuring a high level of customer service, client safety, responsiveness, and timeliness.
This position provides transportation service for our clients that require transportation services utilizing wheelchair accessible vehicles. The driver may is also required to provide service for clients to behavioral health services and centers, routine medical appointments from their home, hospital, facility or other location and safely transport to the destination. The driver is responsible for maintaining accurate and complete transport documentation. ComTrans is a safety sensitive company
Job description(s) are subject to change based on business necessity
EMPLOYEE STATUS: Regular: Full-time; hourly / non-exempt position.
$12 an hour
Education: High School Graduate or equivalent preferred but not required.
Age: All ComTrans employees must be at least 18 years old, all driving positions are required to be at least 21 years old as required by insurance. Exceptions may be made for non-driving positions on a case-by-case basis and dependent upon the position and its responsibilities.
Valid AZ driver’s license.
Approved by our insurance company as a driver.
Company Provided Training/Certifications
Have or be able to obtain a level one fingerprint clearance card
Crisis Prevention and Intervention.
Complete ComTrans Driver Certification Training Program.
Additional Certifications: Some positions at ComTrans require additional certifications when operating vehicles with a design capacity for 8 or more passengers.
Must be certified through Comtrans to drive 15-passenger and wheel chair vans.
Able to pass a Department of Transportation physical exam initially and upon expiration.
Complete ComTrans certification program to operate a vehicle with a design of 8 or more passengers.
Certified as a wheelchair driver
Skills, Knowledge and Abilities:
Communicate effectively in English both verbally and in writing.
Be well organized and efficient.
Work independently with little supervision.
Be a strong team player.
Have excellent driving skills
Understand customer service internally and externally.
Use sound judgment in making decisions and solving problems.
Utilize time management skills - prioritizing and planning.
Maintain a high level of confidentiality.
Be able to de-escalate situations effectively.
Utilize proper communication skills.
Have the ability to perform services in a professional and businesslike manner and to the highest standard of professional conduct.
Ability to stand, climb stairs/steps, escort clients to and from destination, kneel, crouch, reach and extend arms.
Able to grasp objects such as steering wheel, car seats, etc
Sit in a driving or sitting position from 1 to up to 12 hours.
Able to get in and out of vehicles multiple times per day
Assisting students/clients in and out of the vehicles multiple times each day.
Able to bend, kneel and secure wheelchairs and clients multiple times per day.
Ability to lift or move at least 40 pounds
Ability to carry, lift and install child seats into vehicles and secure children into child seats.
When required, able to pass a Department of Transportation physical exam initially and upon expiration.
Able to perform vehicle pre and post trip inspections daily and on any vehicle
Able to work in a variety of environments; inside and outside, able to tolerate a variety of climate changes and conditions,
May be required to push/pull clients over a variety of surfaces and inclines with weights of clients up to 500 pounds.
The Wheelchair Driver reports directly to the Wheelchair Driver Manager.
The responsibilities of this position include but are not limited to, the following:
Document transportation issues using professional documentation practices.
Ensure the safety of clients at all times.
Escort all clients in to destination sites, checking them in with appropriate personnel.
Practice defensive driving at all times.
Communicate all issues to the program manager immediately.
Conduct vehicle check prior to start of day.
Maintain a safe work environment.
Use appropriate car seats when needed and required by law.
Conduct vehicle checks prior to start of day.
Communicate with dispatch, supervisors, and managers regarding all incidents/accidents.
Ensure vehicle clean at all times.
Complete all required paperwork daily and turn in daily.
Secure wheelchairs according to safety specifications
Provide door-through-door service for all wheelchair clients
Check in clients, when necessary, with appropriate facility personnel.
Ensure vehicle assigned have required supplies (maps, driving directions, vehicle driver identification, fire extinguisher, car seats as needed)
Other duties as assigned.
MEASUREMENTS OF PERFORMANCE:
The Program Manager will evaluate the performance contribution and effectiveness of the Wheelchair Driver using the following criteria:
High level of customer service.
Timeliness, accuracy & completion of all paperwork.
Activities are consistent with company policy.
Level of professionalism with internal and external customers.
Attendance and Reliability
EOE including Veterans and Disabled